Archive | November, 2006

Dirty KPIs, revisited

Based on the statistics provided to me by WordPress, one of the most popular entries I’ve written was Dirty KPIs. In it, I talked about the challenges of using an activity metric like “# of miles of streets cleaned”. Based on a workshop attendee’s assertion that one of his organization’s objectives was to “increase citizen…

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Thanksgiving Measures

As I’ve said before, performance management seems to be invading my personal life. Somehow I looked at Thanksgiving Day through the lens of the logic model: Input Measures Three extended families including 17 adults, 4 kids, and a dog Entirely too much money spent at Whole Foods Countless hours in the kitchen over several days Output Measures…

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Management by Baseball

Much to my own surprise, this week’s blog is about another book. But, unlike last week, it’s not about performance management per se but rather what we can learn about aligning an organization from the sport of baseball. Yup, baseball. The book, Management by Baseball by Jeff Angus, purports to provide “The Official Rules For…

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The Performance Power Grid

Because performance management is such a popular term these days, you would expect lots of books being published pushing esoteric new methodologies or describing successful client implementations.  I wouldn’t be surprised if I walked into my local bookstore and discovered “Performance Management for Dummies” on the shelf.  Oddly, however, this hasn’t happened.  There really aren’t…

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