Archive | cascade

Culture eats strategy for breakfast

A little more than six months ago, I took a new role with a group that was described as in need of a “turn-around” and an “updated strategy and direction”.  I was urged to introduce a new mission/vision, strategic objectives, and revised key performance indicators.  Given my performance management background, this seemed like a reasonable…

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Focused Organizations

As fans of the Balanced Scorecard methodology already know, Kaplan and Norton reccomend five principles for the Strategy-focused Organization: translate the strategy to operational terms; align the organization to the strategy; make strategy everyone’s everyday job; make strategy a continual process; and mobilize leadership for change. The City of Charlotte, NC applied these principles to…

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Analysts on Strategy Management

Readers of this blog will know that I have a deep affinity for a portion of Performance Management that has come to be known as Strategy Management.  The most obvious explanation for my passion is the fact that I ran a company often cited as pushing the envelope in strategy management.  However, I’ve also always…

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Love or Fear the Boss

In an article entitled “Love and Fear and the Modern Boss” in the Jan edition of Harvard Business Review, Scott Snook writes: Five hundred years ago, Niccolò Machiavelli posed the question of whether it is better for a leader to be loved or feared, concluding that if you can’t be both (and few people can),…

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The More Things Change

Does the following resonate with you? “It seems that everywhere you turn, people are talking about performance management; vendors, consultants, press, public sector and commercial organizations alike. Amidst the buzz however, one troubling trend is beginning to emerge. Many performance management projects have languished, burdened by unrealistic expectations, delayed schedules, and intangible benefits. Performance management…

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Example Cascade of Measures

Cascading Satisfaction

In Performance Alignment: Cascading Strategy, I described cascading as a formal method for achieving alignment by connecting strategy to operations to tactics.  There are four options when cascading objectives or measures from one level (parent) to the next (child): Identical The child adopts the exact same objective or measure as its parent.  This is used…

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Alignment Focused Organization

By now, most of us have read about organizations that attempted to improve their performance by deploying dashboards populated with financial and operational metrics only to discover that managing by numbers alone didn’t improve their performance.  Instead, organizations must go beyond keeping score to ensure that everyone has a common understanding of both what they are trying…

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Performance Alignment: Cascading Strategy

This week at ASMI’s Balanced Scorecard Masters Conference I gave a talk entitled “Performance Alignment: Cascading Enterprise Strategy Throughout the Organization.”  For those of you that may not be familiar with the concept of cascading, it’s a formal method for achieving alignment throughout an organization.   Cascading isn’t the only possibility: all employee phone calls, status…

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