Archive | alignment

Culture eats strategy for breakfast

A little more than six months ago, I took a new role with a group that was described as in need of a “turn-around” and an “updated strategy and direction”. I was urged to introduce a new mission/vision, strategic objectives, and revised key performance indicators. Given my performance management background, this seemed like a reasonable…

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Scaling MBWA

A few years ago, I wrote a blog post that pointed out that the benefits of management by walking around can be achieved without actually leaving your desk. Some examples are as follows: Management can mimic the shopping experience of a prospective customer by visiting a Web site and trying to find/buy a particular product….

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Scrum By Walking Around

If you’re not in software development, you may not be familiar with an agile software development framework called scrum. Scrum is an alternative to the traditional waterfall approach and attempts to simplify complex projects by structuring them in short cycles of work called sprints. Each sprint is based on prioritized customer requirements such that the highest value features…

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Prioritization

Long-time readers know that, despite the prevalence of dashboards and other performance measurement solutions, I strongly recommend creating an alignment-focused organization as the fundamental way to improve performance. As I’ve said in many publications (BPM Magazine, Information Management, CxO magazine), To do so, organizations must motivate their employees with integrated and cascaded objectives, manage priorities…

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