Archive | Behavior

You Should Be Using the Eisenhower Matrix To Make Decisions

The most urgent decisions are rarely the most important ones. —Dwight Eisenhower In light of our always-on world, it’s natural we focus on time-sensitive tasks; the seemingly non-ending list of things that have to be done. At work, these tasks include responding to emails or voice mails, generating a report due later in the day,…

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The Power of Suggestion

“Objection, your Honor, the Defense is leading the witness.” If you’ve watched TV courtroom dramas, you’ve heard this common expression. One lawyer is complaining that the other lawyer is asking leading questions; the questions suggest the answers the witness should give. As such, it unfairly taints the witness’ testimony. As often happens, a recent courtroom…

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Can You Create A Dictionary of Cultural Literacy?

Almost exactly 25 years ago, a close friend gave me a book called “The Dictionary of Cultural Literacy: What Every American Needs to Know.” The book contains 23 sections, representing “major categories of knowledge”, each containing hundreds of entries discussing ideas, events, and individuals that were “essential for understanding American discourse”. At first, I thought…

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The Unintended Consequence Of The Cobra Effect

Whenever plans don’t work out the way someone expects them to, I’m reminded of the cobra effect. Coined in a book written by the late German economist Horst Siebert, the cobra effect is a cautionary tale of unintended consequences during British rule in India. The British government was concerned that venomous cobra snakes were common…

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