Archive | culture

I Smell A Rat: Empathy In Business

In collaboration with author Gary Hamel and the Management Innovation Exchange (The MIX), SAP launched a crowd-source initiative which poses the question: What is the one thing you’d change to help organizations unleash and organize human potential across boundaries? As I was researching my own answer around the notion of “empathy in business”, I found a Washington Post article titled: A New Model…

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The Art and Science of Storytelling

As a marketer, I’m fascinated by both the art and science of storytelling. It’s no surprise the abstract for “When Consumers and Brands Talk: Storytelling Theory and Research in Psychology and Marketing” caught my eye: Storytelling is pervasive through life. Much information is stored, indexed, and retrieved in the form of stories. Although lectures tend…

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Quotes about Failure

A few years ago I wrote a series of posts with quotes about Performance Management (Feb 2009, Sept 2009, May 2010). Last week the Global Language Monitor announced that ‘404’ and ‘fail’ are the two most popular words of 2013. Given the popularity of failure, I thought I would catalog a few of my favorite quotes about…

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Writing Better

I enjoy writing. I believe words matter. When I’m asked how I have time to write, I sometimes snidely answer “How do you have time to watch TV?”  I’ve shared writing advice from famous authors, including the very practical from George Orwell: If it is possible to cut a word out, always cut it out. and…

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Rethinking the way we learn

Last summer I read Daniel Willingham’s fascinating book ‘Why Don’t Students Like School?’ and immediately put it on my list to blog about. Willingham, a psychologist at the University of Virginia, applies the principles of cognitive psychology to the world of education. Essentially, his goal is explain to teachers how their students’ brains work. The…

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A Search For Cause

In college my statistics professor’s favorite expression was “correlation does not imply causation.” In case you’re not familiar with the phrase, I’ll borrow the explanation I learned in school: When male college students wake up with a headache, a large percentage of the time they are still wearing their shoes.  Therefore, sleeping with shoes on…

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The Poison of Food

For reasons I’d rather not go into, I decided to do a little research into food poisoning with a seemingly simple question: How does food get poisoned? It turns out that most food-related illnesses can be separated into two types: toxins and infection. The traditional use of the term food poisoning stems from the existence…

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