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MBWA stats for 2010

WordPress.com provides a wide variety of statistics that help you understand the health of your blog.  Like most metrics, the WP statistics are one part useful and one part entertainment.  To reinforce both of these attributes, earlier this month WP sent an email with their take on my blog.    I’ve borrowed from their email but sprinkled in…

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Quick Guide to Performance Management

After many years as a performance management enthusiast, I sometimes forget how much confusion there still is around the topic.  Since I’m a big believer that standardized language helps reduce confusion, I’ve decided to summarize some of my deeply held beliefs on performance management: An objective describes what you want to accomplish. For example, ‘win…

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Smooth-sailing fallacy

One benefit of working for a European headquartered company is that things slow down enough in August that I can start to catch up on reading.  I was particularly intrigued by a short June 2009 McKinsey Quarterly article entitled “Management lessons from the financial crisis” in which UCLA business professor Richard Rumelt coins the term “smooth…

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Lawn Activities, Yard Outcomes

Performance management continuously invades my personal life, whether it’s on airplanes, during mentoring, or at Thanksgiving dinner. Here’s another example: Not long after I moved into my previous house, a friendly neighbor came over to welcome me to the block. Amidst advice on local stores and restaurants, he pointed out that my front lawn wasn’t…

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What’s Missing from your Balanced Scorecard?

Mark Graham Brown has published a short, but insightful, piece about eight categories of metrics that are often poorly designed called ‘What’s Missing from Your Scorecard?’.  I won’t incude the full article here since it’s available for purchase on Harvard Business Online, but Mark suggests that the eight areas that should be better represented on a balanced scorecard…

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Fun with tenure metrics

At last week’s meeting of the CMO Community, a representative of the executive search consulting firm Spencer Stuart mentioned that the average tenure for Chief Marketing Officers at U.S. companies is 28 months, up five months from 2006.  Great news, I thought, given my profession. However, remembering the earlier confusion on CFO tenure,  I decided to do some fact checking…

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Prioritization

Long-time readers know that, despite the prevalence of dashboards and other performance measurement solutions, I strongly recommend creating an alignment-focused organization as the fundamental way to improve performance.  As I’ve said in many publications (BPM Magazine, Information Management, CxO magazine), To do so, organizations must motivate their employees with integrated and cascaded objectives, manage priorities…

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Speedlinking, May 2009

One part writer’s block and two parts schedule overload means I don’t have time to write an original post.  Speedlinking to the rescue: Over at ‘I Help You Blog’, Philip suggests 101 Great Posting Ideas That Will Make Your Blog Sizzle.  My personal favorite is #101:  Create a post with a 101 ideas. In a relatively…

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Wordle for MBWA

I generated the above word cloud using wordle on my ten most popular posts.  For those of you who are not familiar with the concept of word clouds,  the clouds give greater prominence to words that appear more frequently in the source text.     While most of the larger words make sense, I’m surprised by the relative…

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