Archive | strategy management

Quick Guide to Performance Management

After many years as a performance management enthusiast, I sometimes forget how much confusion there still is around the topic.  Since I’m a big believer that standardized language helps reduce confusion, I’ve decided to summarize some of my deeply held beliefs on performance management: An objective describes what you want to accomplish. For example, ‘win…

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Do bosses have the illusion of control?

Stanford University management professor Bob Sutton has written extensively about the impact of bad bosses in the workplace.  I blogged about his book “The No Asshole Rule” and have been using his litmus test ‘Do people feel more or less energized after they talk to you?’ as guidance since I first heard him describe it. …

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Culture eats strategy for breakfast

A little more than six months ago, I took a new role with a group that was described as in need of a “turn-around” and an “updated strategy and direction”. I was urged to introduce a new mission/vision, strategic objectives, and revised key performance indicators. Given my performance management background, this seemed like a reasonable…

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Strategy shouldn’t be static

My previous company used the slogan ‘aligning execution with strategy’ to emphasize that often what companies do (their execution) often doesn’t match what they say they want to do (their strategy). The phrase became so common among employees, partners, and customers that we would sometimes slip up and say ‘aligning strategy with execution.’ When that happened, I would often…

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What’s Missing from your Balanced Scorecard?

Mark Graham Brown has published a short, but insightful, piece about eight categories of metrics that are often poorly designed called ‘What’s Missing from Your Scorecard?’.  I won’t incude the full article here since it’s available for purchase on Harvard Business Online, but Mark suggests that the eight areas that should be better represented on a balanced scorecard…

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Prioritization

Long-time readers know that, despite the prevalence of dashboards and other performance measurement solutions, I strongly recommend creating an alignment-focused organization as the fundamental way to improve performance.  As I’ve said in many publications (BPM Magazine, Information Management, CxO magazine), To do so, organizations must motivate their employees with integrated and cascaded objectives, manage priorities…

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Speedlinking, May 2009

One part writer’s block and two parts schedule overload means I don’t have time to write an original post.  Speedlinking to the rescue: Over at ‘I Help You Blog’, Philip suggests 101 Great Posting Ideas That Will Make Your Blog Sizzle.  My personal favorite is #101:  Create a post with a 101 ideas. In a relatively…

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Can You Say What Your Strategy Is?

In Can You Say What Your Strategy Is in the April 2008 edition of Harvard Business Review,  David Collis and Michael Rukstad claim that most executives cannot summarize their company’s strategy.  Of course, if executives can’t, no one else in the organization will be able to.  And those organizations that don’t understand their strategy are unlikely to…

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Performance Management Quotes

Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat. Sun Tzŭ c. 490 BC, Chinese military strategist Management is doing things right; leadership is doing the right things. Peter F. Drucker, American Management Guru The essence of competitiveness is liberated when we make people believe that what…

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Dilbert on risk management

Even though I’ve spent a lot of time over the last year talking to clients about risk management, I haven’t covered the topic in this blog other than my post on Risk Friends and Key Risk Indicators. This is especially odd as I’ve come to believe strategy management and risk management are inextricably linked. I’ll expound…

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