Comments for Manage By Walking Around http://jonathanbecher.com Aligning Execution With Strategy Mon, 28 Jul 2014 19:08:55 +0000 hourly 1 http://wordpress.org/?v=3.9.1 Comment on It’s Hard To Ask Good Questions by Annie Miu Hayward http://jonathanbecher.com/2014/07/20/hard-to-ask-good-questions/#comment-2499 Mon, 28 Jul 2014 19:08:55 +0000 http://jonathanbecher.com/?p=4288#comment-2499 I have witnessed a 4th reason when people ask questions – to make themselves look smart. Ugh. Intellectual curiosity seems to have been replaced in those instances. But ‘there are no dumb questions’, n’est-ce pas :-) And, sometimes I like to say “crap in/crap out” :-) Same as “leading the witness” – only asking questions to get answers to support one’s POV. Asking good questions is definitely an art form. Maybe that’s why Barbara Walters got the big bucks, and the big assignments?

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Comment on The Art of Storytelling by The Art and Science of Storytelling | The best of the web http://jonathanbecher.com/2012/01/08/the-art-of-storytelling/#comment-2474 Thu, 24 Jul 2014 19:27:10 +0000 http://alignment.wordpress.com/?p=1805#comment-2474 […] Revised from January 8, 2012 ‘The Art of Storytelling’ post that originally appeared on Manage by Walking Around. […]

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Comment on Decision Quicksand by Three Ways That Simplicity Pays http://jonathanbecher.com/2011/03/20/decision-quicksand/#comment-2466 Wed, 23 Jul 2014 13:00:28 +0000 http://alignment.wordpress.com/?p=1314#comment-2466 […] In a similar study called Decision Simplicity, the Corporate Executive Board found brands that simplify customer decision making are 115% more likely to be recommended and 86% more likely to be purchased. As I’ve blogged before, simplicity helps consumers avoid decision quicksand. […]

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Comment on The Heaven and Hell of Customer Experience by Círculo Marketing | El cielo e infierno del Customer Experience http://jonathanbecher.com/2013/05/29/heaven-hell-customer-experience/#comment-2453 Mon, 21 Jul 2014 15:40:32 +0000 http://jonathanbecher.com/?p=2717#comment-2453 […] Si quieres leer el artículo original de Johnathan Becher, “The Heaven and Hell of Customer Experience,” encuéntralo en este link.  […]

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Comment on It’s Hard To Ask Good Questions by Dan Wellers http://jonathanbecher.com/2014/07/20/hard-to-ask-good-questions/#comment-2452 Mon, 21 Jul 2014 12:57:43 +0000 http://jonathanbecher.com/?p=4288#comment-2452 As Pablo Picasso once said about computers; “But they are useless. They can only give you answers”. He was only half right, of course.

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Comment on It’s Hard To Ask Good Questions by Peter Jacobshagen http://jonathanbecher.com/2014/07/20/hard-to-ask-good-questions/#comment-2451 Mon, 21 Jul 2014 10:31:15 +0000 http://jonathanbecher.com/?p=4288#comment-2451 True, but the more vague the question the more likely it is that the answer will start with “That’s a great question!” because it gives the respondent all the freedom in the world to restate what he/she already said or really wants to say…
And I think the list of reasons for questions is also missing one bullet point:
- Person wants to be seen as someone who askes great questions!

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Comment on The Psychology Of The To-Do List by SAPVoice: The 9 Habits to Stop Now | Social Dashboard http://jonathanbecher.com/2014/03/02/psychology-list/#comment-2439 Fri, 18 Jul 2014 15:31:21 +0000 http://jonathanbecher.com/?p=3882#comment-2439 […] though research has shown creating a to-do list will make you more effective, Ferriss argues that “not-to-do” lists […]

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Comment on Prioritization by SAPVoice: The 9 Habits to Stop Now | Social Dashboard http://jonathanbecher.com/2009/05/10/prioritization/#comment-2438 Fri, 18 Jul 2014 15:31:03 +0000 http://alignment.wordpress.com/?p=566#comment-2438 […] makes that observation in a podcast last month. I completely agree. In my 2009 post on Prioritization, I […]

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Comment on Is Whole Foods Brandwashing Us? by Bilal Jaffery (@BilalJaffery) http://jonathanbecher.com/2011/11/06/is-whole-foods-brandwashing-us/#comment-2433 Wed, 16 Jul 2014 19:11:05 +0000 http://alignment.wordpress.com/?p=1743#comment-2433 Good post Just like the ‘healthier chips’ packaging is matte, not glassy. Neuromarketing at its best.

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Comment on Is Whole Foods Brandwashing Us? by raminbagheri http://jonathanbecher.com/2011/11/06/is-whole-foods-brandwashing-us/#comment-2428 Tue, 15 Jul 2014 22:33:19 +0000 http://alignment.wordpress.com/?p=1743#comment-2428 In my recent visits at Wholefoods, I realized, that cashiers start a casual conversation (such a cooking tips) with you about their (pretended) personal experiences about something related what you have in your basket. And each time they recommended us to try another brands. At the second time my wife was about to change her mind and get the other recommended item from the shelf. I am still not sure, if this that a new way of marketing.

What I don’t feel good to get doubt about my choice of items, I am purchasing, especially while I am paying.

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