Tag Archives | management by walking around

Sculley on Jobs

Leander Kahney, editor and publisher of Cult of Mac and author of the New York Times bestseller Inside Steve’s Brain, provides a fascinating interview about Steve Jobs from John Sculley, former CEO of Apple.  It’s amazingly frank; among other things, Sculley suggests it was a “big mistake” to hire him to run the company when…

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Scaling MBWA

A few years ago, I wrote a blog post that pointed out the benefits of management by walking around can be achieved without actually leaving your desk. Some examples are as follows: Management can mimic the shopping experience of a prospective customer by visiting a Web site and trying to find/buy a particular product. It’s…

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MBWA

MBWA Origins and Spinoffs

After last week’s post, Scrum By Walking Around, a reader emailed to ask if I knew the the origins of the phrase management by walking around (MBWA). Rather than replying immediately based on what I believed, I spent a fair amount of time doing Web research but the results were inconclusive. Most sources credit the Hewlett-Packard culture for…

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Survival of the loudest

On the heels of worrying about prioritization by what’s urgent rather than important, an article in Management-Issues  reminds me that we also have to worry about prioritization based on who yells the loudest.  The article quotes a study in the Journal of Personality and Social Psychology that showed that the most outspoken people were judged…

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Manage by Flying Around

Since the title of this blog is manage by walking around, kudos to Haruka Nishimatsu, the president and CEO of Japan Air. According to a CBS News article, he practices management by walking flying around: “If management is distant, up in the clouds, people just wait for orders,” Nishimatsu told CBS News through a translator….

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Wordle for MBWA, 2009 edition

I generated the above word cloud using wordle on my ten most popular posts. For those of you who are not familiar with the concept of word clouds, the clouds give greater prominence to words that appear more frequently in the source text. While most of the larger words make sense, I’m surprised by the relative…

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My Management Guidelines

Since the title of this blog is “manage by walking around”, I thought I’d share a few examples of how I personally use that philosophy in my job.  By background, I have a fairly large team that resulted from the combination of multiple, somewhat competing, teams in the last year. About half of my direct…

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