Tag Archives | performance management

Are Your Co-Workers Good For Your Health?

Last week I wrote about Pret A Manger which rewards employees on behaviors such as niceness and teamwork, not just traditional measures of performance. Pret believes incenting these behaviors improves the health of the organization which leads to more sustainable performance. A 2011 research study from Tel Aviv University backs them up and suggests having…

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Tabulating Taboos

What percentage of people wash their hands after going to the restroom? This is a difficult question to answer accurately. Surveys are unreliable because people are not likely to be truthful about behavior that is considered socially unacceptable. Surveys under-report the true percentage. Even if it is difficult, estimating the percentage of people who engage…

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Quick Guide to Performance Management

After many years as a performance management enthusiast, I sometimes forget how much confusion there still is around the topic. Since I’m a big believer that standardized language helps reduce confusion, I’ve decided to summarize some of my deeply held beliefs on performance management: An objective describes what you want to accomplish. For example, ‘win…

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Speedlinking June 2010

Speedlinking on culture… Michael Hyatt tackles the unanswerable question “Which is most important to your organization—mission, core values or vision?” using the metaphor of an orange. You can distinguish [an orange’s] shape, its color, its size, and its smell and taste. However, you can’t do away with any of these attributes and still have an…

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Culture eats strategy for breakfast

A little more than six months ago, I took a new role with a group that was described as in need of a “turn-around” and an “updated strategy and direction”. I was urged to introduce a new mission/vision, strategic objectives, and revised key performance indicators. Given my performance management background, this seemed like a reasonable…

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