Tag Archives | performance management

Scaling MBWA

A few years ago, I wrote a blog post that pointed out the benefits of management by walking around can be achieved without actually leaving your desk. Some examples are as follows: Management can mimic the shopping experience of a prospective customer by visiting a Web site and trying to find/buy a particular product. It’s…

Continue Reading 6

The Downside of Downsizing

I recently took a “Managing With Influence” class from Jeffrey Pfeffer, professor of organizational behavior at Stanford University, and author of a book subtitled “Profiting from Evidence-Based Management.” During the class, Professor Pfeffer claimed that layoffs do not improve financial performance, except in the very short run.  He based this on a careful analysis of multiple…

Continue Reading 13

Software Consumption

I’m a fan of the logic model because it emphasizes outcome KPIs that monitor impact rather than output metrics that track activities.  I also like strategy maps because they are simple visualizations that force scorekeepers to recognize multiple points of view (aka perspectives). A few months ago, I combined the two ideas while working with a…

Continue Reading 2

Most Popular Blogs

“Which blogs are the most popular?” It’s a question I’ve started hearing again lately, especially as many of my work colleagues have begun experimenting with social media. This is an unanswerable measurement question, just like for analyst relations or marine terminal gates. To try to answer the question, many people cite Technorati’s Top Blogs (original link…

Continue Reading 7

Speedlinking, Jan 2010

Speedlinking on management styles and 2010 predictions: New research from The Work Foundation suggests that outstanding performance comes from people-centric leadership rather than target-driven, micro-management.  The authors observe that “outstanding leaders are focused on performance but they see people as the means of achieving great performance and themselves as enablers. They don’t seek out the limelight for…

Continue Reading 1