Quick, what’s the difference between a scorecard and a dashboard? Scorecard and report card? Dashboard and portal? If scorecards are supposed to be balanced, are dashboards inherently unbalanced? And with all of the hubbub surrounding digital dashboards, what ever happened to the analog report? Admittedly, these questions are a bit tongue and cheek but the…
Archive | performance management
Performance Management’s Value
Yesterday a colleague asked me “Is there any tangible value in deploying a performance management system?” The question took me by surprise because she wasn’t asking if there was any value in automating using a software package but rather whether there was any documented value in performance management itself. I assured her that performance management…
What’s in a name?
While certainly not based on the scientific method, I think it’s safe to say the phrase “performance management” has become mainstream. A web search for the phrase returns over 14 million results. By comparison, a search for the phrase “customer relationship management” – a market that is at least a decade more mature – returns…
The HP Way
Ask someone to describe the culture of companies in Silicon Valley and you’re likely to get responses like “unstructured”, “entrepreneurial”, and “decentralized.” Ask for examples of how they differ from their East Coast counterparts and you might hear about Friday afternoon beer bashes, T-shirts and jeans every day of the week, or the proliferation of…