The parable of the Zen farmer reminds us to avoid hasty generalizations. In both life and in business, when an unexpected good or bad event happens, it’s common to quickly assess the situation and then jump to a conclusion. When things go well, we’re overjoyed. But when things don’t turn out as we’d hoped, we’re…
Since my motto is Words Matter, I found myself researching how to write good. OK, that’s intentionally a bit provocative and some background is warranted. A friend used the phrase “Exaggeration is a billion times worse than understatement” so I obviously wanted to know where it originated. It’s generally attributed to Frank L. Visco from…
The definition of insanity is doing the same thing over and over again and expecting a different result. This well-known quote, often attributed to Albert Einstein, cautions us from repeating ineffective actions or continue down paths likely to lead to disappointing outcomes. Only, Albert Einstein never said it. The Ultimate Quotable Einstein, the self-described ‘most…
Have you ever noticed there’s conflicting sayings for every situation and every point of view? When someone you care about goes on a long trip, a friend might comfort you by saying “Absence makes the heart grow fonder”. On the other hand, when you end a relationship with a toxic partner, the same friend might…
People drink more wine when larger wineglasses are used. In fact, research finds wine sales increase almost 10% with larger glasses. It’s well known larger plates increase food consumption. Plate sizes have nearly doubled over the past 100 years, likely contributing to the prevalence of obesity. An even more pronounced effect has happened to stemware:…
In their book Thanks for the Feedback, Douglas Stone and Sheila Heen suggest there are three kinds of feedback: appreciation, coaching, and evaluation. A quick summary of each: One of the key insights in the book is we should be careful about providing multiple kinds of feedback at the same time, as the person receiving them might be…
Since it’s so easy to fall prey to them, it’s no surprise cognitive biases are rampant in politics. The most common bias in politics is the confirmation basis. The confirmation bias is the tendency to look for or interpret information in a way that confirms preexisting beliefs or assumptions. We not only don’t look for…
You likely remember the spelling rule, “I before E, except after C.” It’s been taught in English grammar textbooks at least as far back as 1866 and persists in modern school texts. In fact, it’s been called the “supreme, and for many people solitary, spelling rule.” The rule is supposed to help with the complexity…
Ever feel like time speeds up as you get older? In the book “Why Time Flies And Beauty Never Dies” Professor Adrian Bejan makes the case there is good reason we feel this way. Perceived time, sometimes called mind time, is different from clock time. Our perception of time changes as we age. For example,…
Fictitious promotions work because people love to feel like they got a deal. In one common type of fictitious promotions, a retailer raises the price of an item just before a sale and then “promotes” the product by claiming the original price is now the sales price. The Wall Street Journal article entitled “The Dirty…