I’m not sure how it happened, but one morning I woke up and “alignment” had turned into a dirty word treated with the same disdain as other corporate buzzwords such as synergy, paradigm shift, and collaboration. I hear executives going out of their way to disparage the word. Alignment is much maligned. Given that this…
A few years ago, I wrote a blog post that pointed out the benefits of management by walking around can be achieved without actually leaving your desk. Some examples are as follows: Management can mimic the shopping experience of a prospective customer by visiting a Web site and trying to find/buy a particular product. It’s…
I recently had the chance to take an entertaining and enlightening class from Bob Sutton, professor of management at Stanford University and author of the book “The No Asshole Rule.” By Professor Sutton’s definition, workplace assholes are employees who deliberately make co-workers feel bad about themselves and who are openly aggressive to others who have…