Most sports fans know home teams have an advantage over visiting teams even though they have never seen any hard facts which prove it. While fans believe in the home field advantage, they hotly debate the reason for its existence. Over the years, I’ve heard a variety of explanations from not having to travel, to…
Next week I’ll be in China for our second annual customer meeting. One of the things that makes this event special is we didn’t try to export the US version to China but rather built an event ground up for China. As Chinese consumers gain affluence, we expect them to act like Westerners and are…
During the U.S. 4th of July break, I finally read a stack of articles I had put aside months ago. I was most absorbed by the Time Magazine cover article ‘10 Ideas That Are Changing Your Life.’ You can read each of the ideas by clicking on the links below, but for those of you who…
There is both an art and science to timing decisions. In the book Blink, Malcolm Gladwell argued we should trust our snap judgments to make decision. He used examples from science, advertising, medicine and music to show that spontaneous decisions were as good as, and often better than, carefully considered ones. While Blink became a…