Even though I’m in the sports & entertainment industry, I worry that using sports jargon in business can get in the way of clear communication. As I’ve written about before, not everyone has a sports background and some of the phrases can be confusing. One of the most overused corporate clichés comes from hockey: “Skate to…
According to the theory of risk compensation, people adjust their behavior in response to perceived levels of risk; they are careful when they sense heightened risk and less careful when they feel more protected. As a result, attempts to increase safety can have the opposite effect. For example, the much-cited paper “The Effects of Automobile…