Paying new employees to quit sounds counter-intuitive but it could the key to high-performance organization. In “Why Zappos Pays New Employees to Quit – And You Should Too,” Bill Taylor explains… When Zappos hires new employees, it provides a four-week training period that immerses them in the company’s strategy, culture, and obsession with customers. People…
Over at Intelligent Enterprise, an article entitled “How to Get to Better Planning and Budgeting” provides five questions every finance organization should ask: Is the planning and budgeting process as strategic as it could be? Are the budgets as accurate as they should be? Does your planning really help increase your company’s agility? Could your…
It’s been a while since I’ve blogged a book but on the plane back from Germany I stumbled on an email that Nenshad sent me back in Feb with an excerpt from Chapter 9 of “Beat the Odds: Avoid Corporate Death and Build a Resilient Enterprise” by Robert A. Rudzki. In a section called measure…
There hasn’t been enough debate on this blog recently so I’m hoping this post will stir things up a bit. Over at the other guys, Frank wrote a post titled EPM and Strategy Management that I had to read four or five times to understand. Even now, I’m not completely sure what he’s getting at. My confusion…
Openly, I get annoyed when people use the term planning to describe budgeting. While the terms planning and budgeting are often used interchangeably, they’re not the same thing. Budgeting is how you allocate resources (typically financial) to reach specific objectives. Budgeting helps you create an estimate of income and expenses for a specific time period. Budgeting manages money…
Avisen certainly intrigued me with a post called The Achilles heal (sic) of Performance Management. It’s widely agreed that many performance management projects deliver less value than originally promised. The issue is so endemic that a colleague once asked me “Does performance management have any value?” Imagine my disappointment when, after wading through nearly 1000 words of…
One of the most common complaints about customer relationship management (CRM) systems is that individual reps don’t use them. This isn’t very surprising to me, as many CRM deployments are designed to give visibility to management or to streamline the ops person’s ability to forecast, rather than to add value to the individual rep. Organizations try…
I received the following email about my Love/Hate Boss post: Your recent comments about relationship between boss styles and KPIs really hit home but in a different context than you described. My boss is currently developing KPIs for me and my team to judge our 2008 performance and he asked me for input. When workers…
In No Time to Think, Jack Trout claims we’ve become “a world of reactors, not thinkers.” In case you don’t recognize his name, Trout is the author of many marketing classics, including one of my personal favorites ‘The 22 Immutable Laws of Marketing‘ which describes the First Mover Advantage. While technology was supposed to make us…
How many strategy management mistakes can you count? 1. Failure to adequately communicate the strategy 2. Failure to explain how the strategy impacts individuals 3. No formal cascade of objectives between high-level strategy (pointy haired boss) and next level down (Dilbert) 4. No way to monitor progress towards achieving objectives Did I miss any?