Throwing down the blogging gauntlet, Michael asks a simple – but provocative – question: How would […] you define Performance Management and what does it mean when it is successfully implemented? My initial reaction was to borrow a phrase from Justice Potter Stewart: I’m not sure I can define performance management, but I know it when I…
Author Archive | Jonathan Becher
Blog Metrics: Frequency of Posts
For those of you who remember the series of posts two years ago defining objectives for this blog, you’ll recall that I decided that average number of comments per post and number of unique visitors per month were better measures of my success than number of page views or frequency of posts. Regardless, I was…
Practicing slide:ology
As a marketing professional, the favorite part of my job is the time I spend with customers. This past week I was asked to host a senior government delegation in our Executive Briefing Center. Since the 45 minute slot was supposed to encourage conversation, I brought a single slide as a visual aid. Imagine my…
Smooth-sailing Fallacy
In a McKinsey Quarterly article entitled “Management lessons from the financial crisis,” UCLA business professor Richard Rumelt coins the term smooth-sailing fallacy: This smooth-sailing fallacy arises when we mistake a measure for reality. Competent management always looks deeper than the numbers, deeper than the current measures. Incompetent management just focuses on the metrics, on the body…
Enterprise Risk Oversight
A new report entitled the Current State of Enterprise Risk Oversight (alternately, here) has been published by several faculty members from the Enterprise Risk Management (ERM) Initiative at North Carolina State University. For me, the conclusions are alarming, but perhaps not surprising: Despite the growing pressures for more effective risk oversight that are emerging from the…
Lawn Activities, Yard Outcomes
Performance management continuously invades my personal life, whether it’s on airplanes, during mentoring, or at Thanksgiving dinner. Here’s another example: Not long after I moved into my previous house, a friendly neighbor came over to welcome me to the block. Amid advice on local stores and restaurants, he pointed out that my front lawn wasn’t…
Dilbert on risk management, redux
At the end of every month, I review my most popular posts from the last 90 days. In Q2 Dilbert on Risk Management showed up in the top 5 for the first time:The surge in popularity is interesting but I’m not sure that it’s reliable, especially since Google Trends doesn’t show the same pattern. Regardless, risk…
Women as leaders
Over the last decade, the number of women-owned businesses grew at nearly twice the rate of all U.S. firms. Despite this good news, the statistics about women as business leaders are disheartening. Only 2.6% of Fortune 500 companies are run by women. Only 16% of the House and Senate members are women. (Even worse, seven of…
Strategy shouldn’t be static
My previous company used the slogan ‘aligning execution with strategy’ to emphasize that often what companies do (their execution) often doesn’t match what they say they want to do (their strategy). The phrase became so common among employees, partners, and customers that we would sometimes slip up and say ‘aligning strategy with execution.’ When that happened, I would often…
What’s Missing from your Scorecard?
In a short, but insightful, piece called ‘What’s Missing from Your Scorecard?’ Mark Graham Brown suggests eight categories of metrics which should be better represented on a balanced scorecard: Mark’s issue with employee satisfaction is most companies measure it annually which provides little opportunity to take action on the findings. While I agree, I also worry about…