Archive | alignment

Holiday week ramblings

Some performance management ramblings to kick off your holiday week: (A) Barry suggests Four Questions To Ask When Building Your First Strategy Map:  What’s the advantage that differentiates us from our competitors? What are the three most important things we need to measure to drive that advantage? What are the three most significant gaps or barriers…

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Better Planning and Budgeting

Over at Intelligent Enterprise, an article entitled “How to Get to Better Planning and Budgeting” provides five questions every finance organization should ask: Is the planning and budgeting process as strategic as it could be? Are the budgets as accurate as they should be? Does your planning really help increase your company’s agility? Could your…

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I beg to differ

There hasn’t been enough debate on this blog recently so I’m hoping this post will stir things up a bit. Over at the other guys, Frank wrote a post titled EPM and Strategy Management that I had to read four or five times to understand. Even now, I’m not completely sure what he’s getting at. My confusion…

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Planning vs. Budgeting

Openly, I get annoyed when people use the term planning to describe budgeting. While the terms planning and budgeting are often used interchangeably, they’re not the same thing. Budgeting is how you allocate resources (typically financial) to reach specific objectives. Budgeting helps you create an estimate of income and expenses for a specific time period. Budgeting manages money…

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Achilles’ other heel

Avisen certainly intrigued me with a post called The Achilles heal (sic) of Performance Management.  It’s widely agreed that many performance management projects deliver less value than originally promised.  The issue is so endemic that a colleague once asked me “Does performance management have any value?” Imagine my disappointment when, after wading through nearly 1000 words of…

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Measuring (Lack of) CRM Usage

One of the most common complaints about customer relationship management (CRM) systems is that individual reps don’t use them. This isn’t very surprising to me, as many CRM deployments are designed to give visibility to management or to streamline the ops person’s ability to forecast, rather than to add value to the individual rep. Organizations try…

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Love or Fear the Boss

Should you love or fear the boss? In a Harvard Business Review article entitled Love and Fear and the Modern Boss, Scott Snook writes: Five hundred years ago, Niccolò Machiavelli posed the question of whether it is better for a leader to be loved or feared, concluding that if you can’t be both (and few…

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SMART Objectives

Over at Crossderry, Paul talks about the challenges of choosing SMART objectives for performance evaluations. As he points out, coming up with good objectives isn’t easy and, all too often, managers and employees settle for ones that are innocuous and toothless. I wish the situation were otherwise but in most companies there’s no compelling reasons…

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