Some performance management ramblings to kick off your holiday week: (A) Barry suggests Four Questions To Ask When Building Your First Strategy Map: What’s the advantage that differentiates us from our competitors? What are the three most important things we need to measure to drive that advantage? What are the three most significant gaps or barriers…
Archive | balanced scorecard
Performance Anxiety
Bernard Marr must be a believer in my theory that catchy headlines promote increased readership. How else to explain that the long-time performance management guru resorted to the titillating title “Performance Anxiety” for an otherwise solid article on the potential perils of poorly implemented performance systems? Bernard observes that “performance management initiatives were often so…
I beg to differ
There hasn’t been enough debate on this blog recently so I’m hoping this post will stir things up a bit. Over at the other guys, Frank wrote a post titled EPM and Strategy Management that I had to read four or five times to understand. Even now, I’m not completely sure what he’s getting at. My confusion…
Measurement Missteps
Although I don’t get to do it nearly as much as I used to, one of my favorite parts of my job is helping organizations avoid measurement missteps. My focus is on strategy articulation, not strategy formulation. While other consultants focus on helping organizations figure out where they should go, I use performance management techniques to make…
Predictions, redux
Even though my recent post on BI predictions is still generating higher-than-normal traffic, I assumed that the annual season of prognostication had died down; after all, it’s already Feb. But over on the BI Questions Blog, Timo strays from declaring the death of One Version of the Truth to provide some suggestions that BI/PM vendors…
Beyond the core blue ocean strategy
Strategy consultants seem to recommend to go beyond the core blue ocean. Confused? Let me explain. Chris Zook’s book Beyond the Core describes how an organization can continue to grow after its core business has plateaued by finding adjacent opportunities which both leverage and reinforce its core strengths. Zook recommends a series of small, harmonious adjacent moves to maximize long-term…
Blogging Performance, part 2
After the reading the comments on my previous Blogging Performance post, I decided to revise my mission statement: Mission: To be a top of mind destination for performance management information and interactive discussions. According to my jumpstart methodology, the next step is to define specific objectives using the four Balanced Scorecard perspectives: financial, customer, process, and…
Blogging Performance
How’s your blog doing? That’s a question I get frequently and I fumble for a good answer. Normally I mention that my readership seems to increase every month and leave it at that. But the question – and my fumbled answer – are a constant reminder I’ve never established any objectives for this blog. As such, I…
Top 10 Books on Performance Management
People frequently ask me which book they should read to learn more about strategy and performance management. While there are many books worth reading, I don’t think there’s a single book that gives you a complete enough view. Both strategy and performance management come in many flavors, and you have to read several books to appreciate the breadth….
HBS and CPM
Because it’s been an uncharacteristic two full weeks since my last post, I thought I’d give everyone a quick update on what I’ve been up to. (No, Jerry, I haven’t decided to give up blogging, move to the Bahamas, and take up sailing.) I was a vacation during the week of July 4th – no…