Tag Archives | strategy

Can You Say What Your Strategy Is?

In the Harvard Business Review article Can You Say What Your Strategy Is?, David Collis and Michael Rukstad claim most executives cannot summarize their company’s strategy.  Of course, if executives can’t, no one else in the organization will be able to. And those organizations that don’t understand their strategy are unlikely to execute them successfully. In their words:…

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Performance Management Quotes

Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat. Sun Tzŭ c. 490 BC, Chinese military strategist Management is doing things right; leadership is doing the right things. Peter F. Drucker, American Management Guru The essence of competitiveness is liberated when we make people believe that what…

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Strategy vs. Planning

For several years, I’ve argued that performance management is more than just budgeting. I’ve also pointed out that the term planning was often misused by software vendors whose products were mostly limited to financial planning (aka budgeting), rather than end-to-end resource allocation and management.  And finally I’ve advocated outcome-based budgeting, rather than activity-based budgeting, so…

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Paying New Employees to Quit

Paying new employees to quit sounds counter-intuitive but it could the key to high-performance organization. In “Why Zappos Pays New Employees to Quit – And You Should Too,” Bill Taylor explains… When Zappos hires new employees, it provides a four-week training period that immerses them in the company’s strategy, culture, and obsession with customers. People…

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Planning vs. Budgeting

Openly, I get annoyed when people use the term planning to describe budgeting. While the terms planning and budgeting are often used interchangeably, they’re not the same thing. Budgeting is how you allocate resources (typically financial) to reach specific objectives. Budgeting helps you create an estimate of income and expenses for a specific time period. Budgeting manages money…

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Measuring (Lack of) CRM Usage

One of the most common complaints about customer relationship management (CRM) systems is that individual reps don’t use them. This isn’t very surprising to me, as many CRM deployments are designed to give visibility to management or to streamline the ops person’s ability to forecast, rather than to add value to the individual rep. Organizations try…

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Love or Fear the Boss

Should you love or fear the boss? In a Harvard Business Review article entitled Love and Fear and the Modern Boss, Scott Snook writes: Five hundred years ago, Niccolò Machiavelli posed the question of whether it is better for a leader to be loved or feared, concluding that if you can’t be both (and few…

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