In the past, I’ve compiled quotes about performance management and about failure. Here are some of my favorite ones about technology: “But they are useless. They can only give you answers.” Pablo Picasso, 1964 conversation with William Fifield about computers (source) “We tend to overestimate the effect of a technology in the short run and underestimate…
Even though I’m not normally a fan of prognostication, last week I attended the Churchill Club’s 13th annual Top 10 Tech Trends event due to its unusual format. Curt Carlson, President and CEO of SRI International, offered ten predictions that will most impact technology over the next three years. The validity of the trends were…
Bernard Marr must be a believer in my theory that catchy headlines promote increased readership. How else to explain that the long-time performance management guru resorted to the titillating title “Performance Anxiety” for an otherwise solid article on the potential perils of poorly implemented performance systems? Bernard observes that “performance management initiatives were often so…
I was deep in conversation with an executive about how to make scorecards more actionable when he said something like: I understand that I should focus on KPIs that are red and trending down but, honestly, I don’t trust the data. This is perhaps the true Achilles Heel of Performance management. If end users don’t trust…