A few weeks ago I got a chance to listen to Geoff Colvin talk about his new book, The Upside of the Downturn. Geoff, a long-time editor and columnist for Fortune Magazine, is an engaging speaker and he peppered his opening comments with headlines from that morning’s newspapers. He also made the intriguing claim death…
After last week’s post, Scrum By Walking Around, a reader emailed to ask if I knew the the origins of the phrase management by walking around (MBWA). Rather than replying immediately based on what I believed, I spent a fair amount of time doing Web research but the results were inconclusive. Most sources credit the Hewlett-Packard culture for…
If you’re not in software development, you may not be familiar with an agile software development framework called scrum. Scrum is an alternative to the traditional waterfall approach and attempts to simplify complex projects by structuring them in short cycles of work called sprints. Each sprint is based on prioritized customer requirements such that the highest value features…
In research conducted by Accountemps, 150 senior executives from the nation’s 1000 largest companies were asked, “What is the most annoying or overused phrase or buzzword in the workplace today?” Their responses included the following: Leverage Reach out It is what it is Viral Game changer Disconnect Value-add Circle back Socialize Interface Cutting edge While…
A few more of my favorite performance management quotes: It is an immutable law in business that words are words, explanations are explanations, promises are promises—but only performance is reality. Harold S. Geneen, 1910-1997, communications executive The man who starts out going nowhere, generally gets there. Dale Carnegie, 1888-1955, author and pioneer in self-improvement and…
Throwing down the blogging gauntlet, Michael asks a simple – but provocative – question: How would […] you define Performance Management and what does it mean when it is successfully implemented? My initial reaction was to borrow a phrase from Justice Potter Stewart: I’m not sure I can define performance management, but I know it when I…
For those of you who remember the series of posts two years ago defining objectives for this blog, you’ll recall that I decided that average number of comments per post and number of unique visitors per month were better measures of my success than number of page views or frequency of posts. Regardless, I was…
As a marketing professional, the favorite part of my job is the time I spend with customers. This past week I was asked to host a senior government delegation in our Executive Briefing Center. Since the 45 minute slot was supposed to encourage conversation, I brought a single slide as a visual aid. Imagine my…
A new report entitled the Current State of Enterprise Risk Oversight (alternately, here) has been published by several faculty members from the Enterprise Risk Management (ERM) Initiative at North Carolina State University. For me, the conclusions are alarming, but perhaps not surprising: Despite the growing pressures for more effective risk oversight that are emerging from the…
Performance management continuously invades my personal life, whether it’s on airplanes, during mentoring, or at Thanksgiving dinner. Here’s another example: Not long after I moved into my previous house, a friendly neighbor came over to welcome me to the block. Amid advice on local stores and restaurants, he pointed out that my front lawn wasn’t…