In a recent post, I urged CEOs to view marketing as a strategic partner, the glue that binds the different parts of an organization together to deliver a consistent, cross-channel consumer experience. A 2012 report from Forrester and Heidrick & Struggles concluded that marketing is “moving from the outskirts to the core of the enterprise”…
Archive | February, 2013
Banished Words for 2013
The phrase ‘fiscal cliff’ was clearly trending in 2012. I’ve been meaning to renew my annual practice of blogging about LSSU‘s list of banished words but I guess I kicked the can down the road. Since I’m passionate about the subject, I doubled down on a recent flight. Fueled by boneless wings (my Superfood of…
The Invisible Gorilla Effect
By Jonathan Becher on February 10, 2013 in books, Culture, failure, measurement missteps, psychology
Remember the invisible gorilla video? In an experiment popularized by the book of the same name, volunteers were told to keep track of how many times a basketball was passed between players. While the ball was being tossed, someone in a gorilla suit walked between them in plain view. Very few people noticed the gorilla because…