One of my management principles is “passion for the mission is not optional.” To me, it’s critical that people believe in what we’re doing. In fact, I think the whole team believing in the mission is more important than having the exact right skills on the team. Culture eats strategy and passion beats talent. In…
The old saying “records are made to be broken” reinforces that, no matter how great the achievement, someone will eventually surpass it. The record holder is reminded to be humble, recognizing that his/her accomplishment is significant but not permanent. Everyone else is encouraged to continue to push their limits, knowing that someone will eventually break the…
Research shows we can’t trust our own memories. Many of us probably think our individual experiences (sights, sounds, and feelings) are saved intact in our brains. A loose analogy might be a video camera recording everything it sees to a flash drive. When the time comes to remember something, we just play it back from…
I’m a big believer that culture eats strategy so I’ve been planning to read the book Fish Can’t See Water for a while. When it got to the top of my reading queue earlier this summer, I started researching the authors Kai Hammerich and Richard D. Lewis. As happens more often than I might like to…
Dutch psychologist Aldert Vrij can tell if you’re lying. Vrij has published more than 500 articles on using verbal and non-verbal cues for lie detection. His book Detecting Lies and Deceit: Pitfalls and Opportunities has been called “the most comprehensive review of deception to date.” At more than 500 pages, it’s not only comprehensive, it’s…
I’ve been meaning to read Tyler Cowen’s Discover Your Inner Economist since it came out a decade ago. Cowen is an economics professor at George Mason University who describes himself as a “curious intellectual nerd polymath.” He also runs marginalrevolution.com, arguably one of the best economics blogs. While I was intrigued by the subtitle “Use Incentives…
If you are associated with marketing and advertising, you should read The Unpublished David Ogilvy. Actually, read it even if you aren’t. David Ogilvy is widely-considered the father of advertising. He founded advertising, marketing, and PR agency Ogilvy & Mather in 1948, and his legendary campaigns include Dove, Guinness, Hathaway, and Rolls Royce, Schweppes. In…
When the U.S. Navy chose Mike Abrashoff to become Commander of USS Benfold, the challenges which faced him were seemingly overwhelming. At the time, the Benfold was one of the worst-performing ships in the Navy; a “dysfunctional ship with a sullen crew that resented being there and could not wait to get out of the Navy.”…
A few years ago I wrote an article based on Wendy Wood’s theory that the key to breaking a habit is to break the routine associated with it. For example, Wood found college students were more successful in breaking their television habit if the TV were placed in an unfamiliar location. I joked that I…
Almost immediately after I wrote my post on heteronyms – words spelled identically but with different meanings and pronunciations – I got an email from a reader suggesting I write a follow up on homophones. She pointed out homophones are much more difficult for non-native English speakers. My reader’s logic made sense. Because heteronyms are…