Early in my management career, the HR department sent out a single-question survey which asked how satisfied we were with our jobs on a scale of 0 (very unsatisfied) to 4 (highly satisfied). To my surprise, my group had the lowest average score (2.6) in the company. The HR VP predicted a mass exodus and told…
The phrase ‘fiscal cliff’ was clearly trending in 2012. I’ve been meaning to renew my annual practice of blogging about LSSU‘s list of banished words but I guess I kicked the can down the road. Since I’m passionate about the subject, I doubled down on a recent flight. Fueled by boneless wings (my Superfood of…
6 1/2 years into my hosted WordPress blog, the only complaint I’ve ever had is the statistics are a bit weak. As someone who ran a Web site analysis company more than a decade ago, it’s always been surprising to me that all of the reports are based on page views. However, the statistics have significantly improved…
In sports and in gambling there is a mistaken belief that a player who is performing better than normal will continue to play well, even if the odds suggest otherwise. This belief is especially strong in basketball. Players who have made several shots in a row are considered to have a “hot hand” and encouraged…
Most sports fans know home teams have an advantage over visiting teams even though they have never seen any hard facts which prove it. While fans believe in the home field advantage, they hotly debate the reason for its existence. Over the years, I’ve heard a variety of explanations from not having to travel, to…
I’ve never worked in the food service industry but I’m fascinated by the psychology of tipping. In the U.S. tipping is voluntary but expected; partly due to social convention and partly because food servers depend on tips to make a living. Because U.S. food servers are required to pay income tax on the value of…
Which is better, passion or productivity? Recently, a senior executive told me about a new technique his company was using to motivate employees. The idea was to cultivate passionate employees who believe in what they are doing with an almost religious zeal. Passionate employees, he claimed, are more likely to do a good job. Given my performance…
If a stretch of highway is often congested, we should add another lane to increase capacity. Wrong. In “The Fundamental Law of Road Congestion: Evidence from U.S. Cities,” researchers show any increased capacity from additional roads is temporary. Traffic increases to fill the added capacity. The study’s startling findings include: The number of vehicle-kilometers traveled…
When is the best time to buy an airplane ticket? As a frequent traveler, experience has taught me that the best time to buy a US domestic ticket is mid-week. Flights always seem to be more expensive when purchased on the weekend. I tend to book flights on Tuesdays. A Wall Street Journal article seemingly supports my intuition….
Co-workers can be good for your health. A 2011 research study from Tel Aviv University suggests having nice co-workers improves employee health. The researchers closely monitored 800 adults over twenty years, repeatedly interviewing them on a wide range of topics from the conditions in their workplace, the behavior of their bosses, and the niceness of…