A little more than six months ago, I took a new role with a group that was described as in need of a “turn-around” and an “updated strategy and direction”. I was urged to introduce a new mission/vision, strategic objectives, and revised key performance indicators. Given my performance management background, this seemed like a reasonable…
I’m not sure how it happened, but one morning I woke up and “alignment” had turned into a dirty word treated with the same disdain as other corporate buzzwords such as synergy, paradigm shift, and collaboration. I hear executives going out of their way to disparage the word. Alignment is much maligned. Given that this…
My previous company used the slogan ‘aligning execution with strategy’ to emphasize that often what companies do (their execution) often doesn’t match what they say they want to do (their strategy). The phrase became so common among employees, partners, and customers that we would sometimes slip up and say ‘aligning strategy with execution.’ When that happened, I would often…
Long-time readers know I recommend creating an alignment-focused organization as the fundamental way to improve performance. As I’ve said in many publications (BPM Magazine, Information Management, CxO magazine), To do so, organizations must motivate their employees with integrated and cascaded objectives, manage priorities based on impacts rather than perceived urgency, monitor progress towards outcomes, and…
One part writer’s block and two parts schedule overload means I don’t have time to write an original post. Speedlinking to the rescue: Over at ‘I Help You Blog’, Philip suggests 101 Great Posting Ideas That Will Make Your Blog Sizzle. My personal favorite is #101: Create a post with a 101 ideas. In a relatively…
Since the title of this blog is manage by walking around, kudos to Haruka Nishimatsu, the president and CEO of Japan Air. According to a CBS News article, he practices management by walking flying around: “If management is distant, up in the clouds, people just wait for orders,” Nishimatsu told CBS News through a translator….
In the Harvard Business Review article Can You Say What Your Strategy Is?, David Collis and Michael Rukstad claim most executives cannot summarize their company’s strategy. Of course, if executives can’t, no one else in the organization will be able to. And those organizations that don’t understand their strategy are unlikely to execute them successfully. In their words:…
Since the title of this blog is “manage by walking around,” I thought I’d share a few examples of how I use that philosophy myself. While there is plenty of debate as to whether there is a difference between managing and leading, I describe myself as a leader rather than a manager. By that, I…
“It’s clear that Wilson’s the only person here who reads my blog.” This Paul Wood comic, which appeared in Harvard Business Online, got me thinking again about the nature of manager blogs. As I posted before, if a manager is going to write a blog, the manager should write it themselves. But should the manager’s employees read it?…
Tomorrow I will see a close friend and former boss who taught me a lot about business. One of the things he taught me was that actions speak louder that words. Rule #1: Do something. People like to use the phrases ‘walk the walk’ and ‘leading by the example‘ but don’t provide any details on what it…