Tag Archives | metrics

Halloween Metrics 2015

For U.S. retailers, Halloween kicks off the end-of-year holiday spending spree (time to panic: it’s only 54 shopping days until Christmas). Even though Halloween didn’t become a commercial holiday until the early 1900’s, it is now the fifth most profitable holiday for US retailers behind Christmas, Mother’s Day, Valentine’s Day, and Easter. Various reports show…

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Orchestrator or Autocrat?

This weekend’s Wall Street Journal contained an article by former Chrysler and General Motors executive Bob Lutz called “Life Lessons from a Car Guy.”  Lutz believes that different kinds of organizations require different kinds of leaders.  A loosely-connected conglomerate like General Electric requires a leader with vision and portfolio management skills; investing/divesting lines of business,…

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Banished Words for 2011

Lake Superior State University released its 36th annual “List of Words Banished from the Queen’s English for Mis-use, Over-use and General Uselessness”.  The list is based on more than 1,000 submissions on their Web site.  The winners (losers?) include the Sarah Palin-coined word “refudiate” and the popular online terms “viral” and “fail.”  LSSU’s complete list…

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Quick Guide to Performance Management

After many years as a performance management enthusiast, I sometimes forget how much confusion there still is around the topic. Since I’m a big believer that standardized language helps reduce confusion, I’ve decided to summarize some of my deeply held beliefs on performance management: An objective describes what you want to accomplish. For example, ‘win…

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