Archive | learning

Next Practices or Best Practices?

If you want to pursue innovation, consider next practices instead of best practices. Best practices look into the past to document processes that can be repeated for specific business problems. Next practices are future-oriented blueprints which allow organizations to better anticipate and respond to strategic issues which have inherent unknowns and risks. Best practices allow…

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The Availability Heuristic Impacts Decision Making

The availability heuristic is a cognitive bias which describes our tendency to use information that comes to mind quickly when making decisions. If we think of something quickly (i.e., it’s more available to our memory), we assume it’s a more frequent and more probable event. If we have a harder time thinking of something (less…

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Bias For Action

I have a bias for action. When a problem crops up, I quickly gather information and compare potential solutions. I use decisions-making tools to avoid paralysis by analysis. To no surprise to anyone who has worked with me before, I want to do something. My bias for action can be a strength when others are…

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Post-traumatic growth

The theory of post-traumatic growth (PTG) suggests people who go through psychological trauma can have positive growth as a result. Developed by psychologists in the mid 1990’s, PTG is a process by which people develop new understandings of themselves and the world they live in, making it easier for them to face the future and…

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Dogs Understand Human Intention

Throughout the ages, dogs have been human’s closest companions. Research suggests one of the reasons might be that dogs understand human intention. Recent research tested whether dogs were able to distinguish intentional human actions from unintentional ones, even when the outcomes were the same. In the experiment, dogs were fed rewards (i.e. treats) through a…

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