Quotes about Technology

In the past, I’ve compiled quotes about performance management and about failure. Here are some of my favorite ones about technology: “But they are useless. They can only give you answers.” Pablo Picasso, 1964 conversation with William Fifield about computers (source) “We tend to overestimate the effect of a technology in the short run and underestimate…

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March Madness Metrics: 2015 Edition

It’s March Madness, Baby! Most readers will recognize this catch-phrase celebrating the annual NCAA men’s college basketball tournament whose opening rounds just concluded. The tournament includes 64 teams organized into four separate regions which play over three long weekends until deciding a champion. Some – including me – believe it’s the most exciting tournament in…

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We Don’t Recognize Our Own Biases

During my career, I’ve run a variety of group exercises designed to identify ways we could improve group performance. Typically my teams can identify areas of improvement but believe the challenges are with other people, not themselves. They suffer from the bias blind spot. The bias blind spot is the cognitive bias of failing to…

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Self-Renewal and the Courage to Fail

We are all faced with a series of great opportunities – brilliantly disguised as insoluble problems. February 16 is the anniversary of the death of John William Gardner, the author of that quote. Gardner was Secretary of Health, Education, and Welfare in the late 1960’s, founder of two influential U.S. organizations (Common Cause and Independent…

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Happy New Year Wine

The Psychology of Wine Labels

After multiple opportunities to do field research this holiday season, I’ve come to the conclusion most of us choose wine based on brand, rather than taste. Sure, many people have an oenophile friend who knows that a bottle of 1787 Château Lafite with the initials Th.J. etched on it sold for more than $150K. However, most of us…

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