Archive | government

The Politics of Brand

With the U.S presidential election imminent, not surprisingly politics are dominating everyone’s conversations. Last week I had an on-going discussion with a work colleague on whether brands have political connotations. We decided to try to figure out the politics of brand. The conversation started with my colleague’s observation about cars in our office parking lot: more…

Continue Reading 27

Solving Traffic Congestion

If a stretch of highway is often congested, we should add another lane to increase capacity. Wrong. In “The Fundamental Law of Road Congestion: Evidence from U.S. Cities,” researchers show any increased capacity from additional roads is temporary.  Traffic increases to fill the added capacity.  The study’s startling findings include: The number of vehicle-kilometers traveled…

Continue Reading 3

Speedlinking, May 2009

One part writer’s block and two parts schedule overload means I don’t have time to write an original post.  Speedlinking to the rescue: Over at ‘I Help You Blog’, Philip suggests 101 Great Posting Ideas That Will Make Your Blog Sizzle.  My personal favorite is #101:  Create a post with a 101 ideas. In a relatively…

Continue Reading 0

Treating citizens as customers

Last month Ingrid Koehler (re)started an interesting discussion on whether citizens should be considered customers. While the debate isn’t necessarily new, it might be back in vogue with a majority of U.S. voters clamoring for change but the nation in a difficult financial situation. In a comment, Kari Manovitch suggests one size doesn’t fit all and that community, customer or…

Continue Reading 1

Logic Model

While it dates back to the 1970s, the Logic Model gained prominence in the 1990s largely in response to the Government Performance and Results Act (GPRA). The Logic Model provides organizations with a framework for understanding the relation between resources or inputs (what an organization invests); activities or outputs (what an organization gets done); and…

Continue Reading 13

More Gloom Than Doom

Over at Slate, Zachary Meisel and Jesse Pines have a sensationalist article entitled Waiting Doom that describes how hospitals are killing emergency room patients.  They claim Esmin Green’s death was caused by the length of time that she waited in the E.R. which they blame on the hospital practice of boarding inpatients.  In their words, Despite increasing evidence that…

Continue Reading 1