“Never look a gift horse in the mouth.” On a recent video conference call, a speaker used the gift horse idiom, much to the confusion of many of the attendees. For those who may not be familiar with the expression, it suggests people should not find fault with something that has been received as a…
Q: What do you call a group of sharks?A: A shiver of sharks. Of course, because seeing Sharks make you shiver. Shiver is an example of a collective noun; the name for a group of things. As I’ve often used animal stories to help illustrate specific points, reinforce behaviors, or to provide colorful rallying cries,…
In the book Hitchhiker’s Guide to the Galaxy, there’s a vignette called ‘Beware of the Leopard’ which explains why it’s critical to provide convenient access to important information. The vignette is a useful way to explain information asymmetry, in which one person has relevant information not known by or available to the other person. Here’s…
When I first got into business, the HR manager asked me a series of informal questions which claimed to test my suitability for corporate life. As I recall, I didn’t do so well on the quiz but I’ve still managed to figure out the corporate gig. I recently came across the questions and started using…
Throughout my career, I’ve relied on story telling to reinforce abstract concepts or make announcements more memorable. Whether it’s oxen, elephants, monkeys, or camels, stories about animals are easy to remember and therefore more likely to be repeated. I’ve always want to tell a story which involved a platypus but I never really had a good rationale….
During my career I’ve often used animal stories to help illustrate specific points, reinforce behaviors, or to provide colorful rallying cries. Whether it’s elephants, monkeys, or camels, stories about animals are easy to remember and therefore more likely to be repeated. The heart of good communication is repetition. When I originally introduced the story of the…
Sometimes you have to think outside the camel. At a recent management offsite, I adopted the phrase “Think different, act different” as a rallying cry for the team. I was trying to emphasize the dangers of group think so I reminded them of the story of ten monkeys in the cage. I didn’t just want…
Why is change management so hard? I believe it’s because most humans fear the unknown. Change jeopardizes daily routines, modifies inter-personal relationships, and – most of all – forces us to deal with the unknown. The classic Who Moved My Cheese? tells the story of four creatures in a maze and how they react when their…
Do you need an informal way to convince your coworkers that your organization could benefit from performance management? That the principles of managing by walking around could improve your organization’s alignment? Here’s a poem that was written more than 150 years ago that might help: The Blind Men and The Elephant John Godfrey Saxe (1816-1887)…