Archive | communication

Lockdown Lingo

The shelter-in-place / stay-at-home orders have triggered new words and phrases in our collective vocabularies. Some of them existed before but have become more commonly used: coronavirus, pandemic, and virtual happy hour. But others are newly created to describe our COVID-19 mandated world. They are descriptive portmanteaus which aren’t likely to stay in our vocabularies…

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New Year’s Resolutions Shenanigans, 2020 edition

It’s the time of year when New Year’s resolutions are ubiquitous. In a quick search, I found more than 100 articles published in the last week alone. Apparently, we’ve all resolved to write about resolutions. While they are common, New Year’s resolutions are notoriously difficult to keep – only 1/3 of people who make resolutions keep them…

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Words Matter, Made-Up Edition

As my mantra is “Words Matter,” I’m fascinated by the etymology of words, how different cultures use language, and when people accidentally/purposefully misuse English. I’ve covered spelling bees, written about mondegreens and eggcorns, and advocated for the banishing of overused words. So, it’s probably not surprising that a friend caught my attention when he recently…

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Explaining The Dunning-Kruger Effect

Have you heard of the Dunning-Kruger effect? The term derives from a 1999 article in the Journal of Personality and Social Psychology which showed that low performers tend to overestimate their abilities. It’s not that low performers think they are better performers than higher-skilled people (that’s the illusory superiority effect); it’s just people think they’re…

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You Should Be Using the Eisenhower Matrix To Make Decisions

The most urgent decisions are rarely the most important ones. —Dwight Eisenhower In light of our always-on world, it’s natural we focus on time-sensitive tasks; the seemingly non-ending list of things that have to be done. At work, these tasks include responding to emails or voice mails, generating a report due later in the day,…

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