Archive | measurement

Adaptability may be more important than IQ or EQ

For most of my career, I have favored candidates with high Emotional Quotient (EQ) over those with high Intelligence Quotient (IQ). Just like my mantra that culture eats strategy, I believe situational awareness often trumps pure smarts. Of course, I’ve never known any candidate’s IQ test score let alone their EQ score. (Yes, you can…

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When Promoting People, Beware the False Record Effect

After writing about several examples of bias from insensitivity to sample size, a former colleague asked whether I thought performance in the workplace was subject to the same bias. She observed that people were sometimes rewarded or even promoted for high performance, even if that performance was sporadic rather than sustained. She asked: Shouldn’t the…

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The Red Queen Effect Explains Why You Aren’t Getting Ahead

For much of my career, I’ve argued that people design key performance indicators (KPIs) incorrectly. One of my own favorite blogs made the case that, unless you compare yourself against some external benchmark, you might be making progress towards achieving your KPIs but actually losing ground. Simplistically, if you’re growing by 20% and the market…

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Spelling Bee 2017

On Thursday June 1, while many Californians – including me – were watching the Golden State Warriors defeat the Cleveland Cavaliers in game one of the NBA Finals, Ananya Vinay, a 12-year old from Fresno California, correctly spelled ‘marocain’ to win the 2017 Scripps National Spelling Bee. I might have guessed the correct spelling for…

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