Archive | measurement

Surprise! 10,000 steps was a marketing ploy

For many years, my routine was a Sunday hike followed by a Sunday blog. For a variety of reasons, both my hiking and blogging have become erratic. After skipping yet another Sunday hike, I was surprised to find that I still had exceeded 10,000 steps per day for the past week. 10,000 is the number…

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Compare Yourself to Yourself

I’m a big proponent of using scorecards to monitor progress to well-defined objectives. Earlier in my career, I ran a software company that used scorecards to help dozens of companies around the world ensure their execution was in line with their strategy. When using scorecards, I’ve cautioned that unless you compare yourself against an external…

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Adaptability may be more important than IQ or EQ

For most of my career, I have favored candidates with high Emotional Quotient (EQ) over those with high Intelligence Quotient (IQ). Just like my mantra that culture eats strategy, I believe situational awareness often trumps pure smarts. Of course, I’ve never known any candidate’s IQ test score let alone their EQ score. (Yes, you can…

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When Promoting People, Beware the False Record Effect

After writing about several examples of bias from insensitivity to sample size, a former colleague asked whether I thought performance in the workplace was subject to the same bias. She observed that people were sometimes rewarded or even promoted for high performance, even if that performance was sporadic rather than sustained. She asked: Shouldn’t the…

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