Businesses should stop glorifying cheerful superheroes and emphasize the quiet safeguarder. Cheerful superhero is my term for those people who sweep in to fix a problem after it’s occurred, often with a loud noise and a smile on their face. They don’t complain about cleaning up other peoples’ messes, partly because they thrive on restoring…
Shrinkflation happens when companies keep the price of an overall package the same while reducing the size or quantity of the items in the package. The word is a portmanteau of the words shrink and inflation. The first use of the term is often attributed to Pippa Malmgren. Shrinkflation is a sneaky way to combat…
“Never look a gift horse in the mouth.” On a recent video conference call, a speaker used the gift horse idiom, much to the confusion of many of the attendees. For those who may not be familiar with the expression, it suggests people should not find fault with something that has been received as a…
While talent, hard work, and passion are important characteristics for high performance, business success is increasingly dependent on how employees interact with others. In a team environment, so-called negotiated givers might be the best employees. In the best-selling book, “Give and Take: A Revolutionary Approach to Success,” Wharton professor Adam Grant describes three different workplace…
We know software development is a male dominated profession but it’s difficult to gauge how bad the imbalance is. Nearly 92% of the 82K developers who responded to a 2021 global survey reported being male but that could be due to a response bias. Separately, an on-going yearly survey shows about 21% of computer programmers…
In the middle of a wide-ranging conversation about remote work and creative collaboration, a friend blurted out “The pencil proves remote collaboration works!” It was an esoteric claim but one that makes a strong case. Let’s call it the pencil collaboration. Way back in 1958, an economist named Leonard Read wrote an essay called ‘I,…
It’s important to understand the difference between speed and velocity in business. In physics, velocity and speed are different things. Speed refers to how fast an object is moving; the rate at which an object covers distance. Velocity refers to the rate and direction at which an object changes its position. As an example, consider…
I have a bias for action. When a problem crops up, I quickly gather information and compare potential solutions. I use decisions-making tools to avoid paralysis by analysis. To no surprise to anyone who has worked with me before, I want to do something. My bias for action can be a strength when others are…
The debate on whether it is better to be a specialist or a generalist might never be resolved but competitive sports provides us with a useful insight: If you choose to specialize, be careful to keep your options open. We can learn this lesson from renowned strength coach Shannon Turley. During Turley’s 7-year tenure with…
While it’s natural to try to learn from success, it can provide a skewed outlook. We need to understand survivorship bias to make better decisions. Survivorship bias happens when we base our understanding only on the experiences of those who succeed or are highlighted in some way, and do not take into account others who…