Tag Archives | communication

Bring Your Gifts to Work: My Maverick Hangout Experience

Unlocking human potential. It’s a manager’s most important task, but also the hardest to measure and understand. How can leaders empower employees to be free of bureaucracy and top-down management, while maintaining consistency and efficiency across the organization? Gary Hamel, co-founder of the Management Innovation eXchange (MIX), and I discussed these issues and others during…

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Be Brief

In a blog and twitter infected world, you would think that we have all learned to be brief. A never-ending parade of 50 slide ppt decks, run-on emails, and hour-plus lectures reminds me that we haven’t. It’s hard to get to the point. If you’re guilty of long emails or verbose marketing copy, remember the…

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Lost In Translation

Although I’m a native English speaker, I’m fascinated by other languages and how communication varies by culture. I’ve previously blogged that differences in languages seem to shape our thoughts without us realizing it and might be responsible for cultural differences. For example, directionally-challenged individuals might not do well in Pormpuraaw, a remote Aboriginal community in…

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Acronym Soup

I don’t like acronyms because they get in the way of clear communication. Unfortunately, I work in an industry that loves them. Even my best marketers have the irresistible urge to turn every project, every product, and every position into an acronym. There are so many acronyms that no one can keep them straight. Here…

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The Solitude of Leadership

In an article entire Solitude and Leadership, William Deresiewicz delivered this stinging indictment on the state of leadership in America: Why is it so often that the best people are stuck in the middle and the people who are running things—the leaders—are the mediocrities? Because excellence isn’t usually what gets you up the greasy pole….

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Practicing slide:ology

As a marketing professional, the favorite part of my job is the time I spend with customers. This past week I was asked to host a senior government delegation in our Executive Briefing Center. Since the 45 minute slot was supposed to encourage conversation, I brought a single slide as a visual aid. Imagine my…

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