A wicked problem is so complex that you don’t really understand the problem until there’s a solution. The concept of a wicked problem was formalized in 1973 in the discipline of social planning and public policy. The use of the word ‘wicked’ doesn’t imply evil but rather the resistance of the problem to being solved….
Q: What do you call a group of sharks?A: A shiver of sharks. Of course, because seeing Sharks make you shiver. Shiver is an example of a collective noun; the name for a group of things. As I’ve often used animal stories to help illustrate specific points, reinforce behaviors, or to provide colorful rallying cries,…
When I was a marketer, I enjoyed poking fun at my own profession. While marketing is often criticized, my humor was based on pride. There’s even evidence that self-deprecation is linked to wellbeing. With that in mind, here are 10 humorous riddles for marketers. In fact, maybe marketers are the only ones who will truly…
The commonly-accepted practice of employee ranking can be dangerous to company culture. Ranking employees, also known as stacked or forced ranking, is a process which compares individual employees to each other, typically associated with annual performance reviews. Employees are usually forced into one of three buckets: A (top 20%), B (the middle 70%), and C…
There’s a classic story called ‘prepare three envelopes’ which provides advice on leadership transitions. There are versions which apply to business, government, and sports teams but they essentially all have the same advice. Here’s a version: A new executive is hired to take over a struggling business unit. During the handover meeting, the previous executive…
Have you ever had a co-worker or a teacher try to explain something to you and use words that you didn’t really understand? If so, the confusion might be theirs, not yours. The Feynman Learning Technique suggests that, if you can’t adequately explain something to a twelve-year old, you probably don’t really understand it that…
“We are made to persist. That’s how we find out who we are.” ― Tobias Wolff Earlier in my career, I preached the Silicon Valley mantra of “fail fast, fail often” as a way of encouraging incumbents to take more risk. I even catalogued motivational quotes about failure. Over time, I realized that failure was…
For many years, my routine was a Sunday hike followed by a Sunday blog. For a variety of reasons, both my hiking and blogging have become erratic. After skipping yet another Sunday hike, I was surprised to find that I still had exceeded 10,000 steps per day for the past week. 10,000 is the number…
If you’ve listened to a talk from a tech company over the last few years, you’ve almost certainly heard someone proclaim that data is the new oil. The phrase is widely attributed to British mathematician Clive Humby way back in 2006 who explained: Data is the new oil. It’s valuable, but if unrefined it cannot…
It’s been a little more than a week since (mostly) everyone in Silicon Valley started sheltering in place and, surprisingly (to me, at least), I haven’t made a dent in my antilibrary. Truth be told, I’ve only read about 100 pages of a single book during that time. Part of the reason is that I’ve…